Ratchet partnered with a Minneapolis-based financial planning company to launch a cutting-edge advisor discovery application. We lead the Discovery and Definition process from the “idea stage” into development and sucessful deployment with a very aggressive timeline. This customer-facing portal streamlined the sales process and created significant operational efficiencies. The application includes a complex matching algorithm to bring customers together with the right advisor, every time. This advisor site platform decreased costs by eliminating the need for a fully centralized site support team, by putting the power of personalized content into the hands of advisors to drive lead-generation and conversions. Since launching, we've partnered with the Marketing and IT team to develop mobile and social tools including LinkedIn integration.

Tablespoon is an online recipe content discovery application for a Minneapolis-based consumer packaged goods company. We were engaged to integrate multiple 3rd party solutions –  including Sitecore CMS, Community Server, Outbrain, Baynote and WordPress – and partnered with several creative agencies along with their internal Marketing and IT teams to bring the concept to a digital reality.

The application features heavy personalization, recommendations, social integration via Facebook Connect and user-driven content such as ratings, comments, sharing and blogs. Since launching, the site has undergone a perpetual data-driven evolution, including new designs, methods of navigation, and a mobile experience.

Navistar wanted an iPhone app offering real-time parts inventory, dealership locations, and promotions information with the ability to make rapid changes to the information that users see. Ratchet wrote a custom service layer integrating four feeds – two maintained externally and two we created – to keep their application up-to-date and in users’ hands … rather than in Apple's app review queue. The app allows users to search for dealers by proximity to their current location, zip code, name, parts availability and service offerings; serving up detailed parts and specials available at each dealership.

Navistar needed a way for dealers to take their sales tools on the road with them; educating customers on each truck’s key features and benefits. We partnered with them to define, develop and deliver an online/offline iPad sales app integrating with a 3rd API to offer more insights via a competitive comparison. After great adoption and success with the iPad, a desktop version was created for dealers without iPads; expanding the reach of the tools.

Navistar/International trucks needed a way to provide detailed information about their vehicles at trade and truck shows around the country. Ratchet designed a system that allows content administrators to configure and create touch screen kiosk software for individual shows and vehicles. Vistors of the kiosk can enter their contact information or swipe a card to request further detail about a vehicle they are looking at.